Anyway, this entire week I have been on a wild goose chase trying to find a male end of a buckle that will replace the broken piece. In doing so, I have taken a hit to the manhood being that I have had to enter the sewing section of several retail stores. Let's just say that is not the man friendly zone. Almost as bad as getting stuck in the panty section and seeing someone you know...
I decided to call up Ol Tom today and see if they could just send me a replacement. The nice lady on the phone, they actually answer their own phones, stated that they do not have replacement parts on hand, but they would be happy to take a return on the vest and send me a new one.
At that point I almost just felt bad for even asking, but she insisted that would be fine. She also suggested a few more options to continue my search, but if that did not pan out they would be happy to send me a new one. Now I just had to share this long story with you guys, because that kind of customer service is rare these days and if you do not have an Ol Tom product they are worth the money and a pleasure deal with. Kudos to them, they deserve your business.
Y'all have a good day!
