Posted: Sun Jan 27, 2008 10:51 pm
Got two and no complaints good boats. If I ever get a different one it will be a war eagle.
GulfCoast wrote:and they claimed it was suddenly my fault for using an improper trailer.
GulfCoast wrote:I have a 15 foot Xpress DB. Sitting on a trailer behind my house. That I have made warranty claims on twice for MANY cracked welds all over the boat, and a crack in the hull at the eye ring where it rests against the roller on the trailer. It was fixed under warranty the first time, after much squaking by Xpress. Never could get the CS guy to call me back. Then many of the repaired welds cracked again, as did the weld in the hull, and they claimed it was suddenly my fault for using an improper trailer. Yeah, right. It was a freaking Xpress trailer that they sold me in a package. And why did the welds in the boxes and console crack repeatedly from an "improper trailer?"
The dealer I purchased it from, Hale's Marine, told me he no longer carries Xpress boats, b/c he got tired of having to tell people Xpress was not going to honor the warranty for welds cracking. Had Katrina not "distracted me" I was about to go nuts on them. I may still do it, just don't have my paper work any more. Its probably somewhere in Guam. Would I buy another Xpress boat, HELL NO. Not in a million years. They do shoddy work, won't return phone calls about warranty issues, and don't stand by the products they sell. And thats the bottom line.
Anyone who wants to come see what multiple cracked welds in an expensive supposedly "top of the line" duck boat look like before you toss away a bunch of money, I can hook you up. Seriously.