Costa Del Mar Warranty?

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duckkiller
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Costa Del Mar Warranty?

Postby duckkiller » Tue Feb 26, 2008 9:20 pm

Like an idiot I dropped my brand new pair tonight on the floor and shattered the lense. These glasses are less than a week old and I was wondering if anyone has had to have any warranty work done and how they went about doing it?
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Greenhead22
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Re: Costa Del Mar Warranty?

Postby Greenhead22 » Tue Feb 26, 2008 9:23 pm

costadelmar.com , click on aid station. I mailed mine in and got them back within two weeks with new lenses for $60.
duckkiller
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Re: Costa Del Mar Warranty?

Postby duckkiller » Tue Feb 26, 2008 9:36 pm

thanks, I had just finished cleaning fish and was in the kitchen cleaning up my knife and the dang things fell off my head :twisted: What makes it worse is my other pair has scratched lense and I am going on a fishing trip this weekend and need them some kinda bad
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bigbeeducker
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Re: Costa Del Mar Warranty?

Postby bigbeeducker » Tue Feb 26, 2008 10:02 pm

Mitchell, they Warranty is legit. Stay in touch with them while they're doing it. Oh if you rip the C off the side they are more likely to fix it fo free.
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pstone
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Re: Costa Del Mar Warranty?

Postby pstone » Tue Feb 26, 2008 10:12 pm

LOL, wonder what they would do for a pair of dog chewed....destroyed.....glasses? :lol: :lol: :evil:
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littlediesel
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Re: Costa Del Mar Warranty?

Postby littlediesel » Tue Feb 26, 2008 10:19 pm

Sent mine back because of a scratch. They sent me a New pair with in a week! :wink:

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Kenny Boone
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Re: Costa Del Mar Warranty?

Postby Kenny Boone » Tue Feb 26, 2008 10:39 pm

Sent mine back because the rubber on the arms were falling off and they fixed them free of charge, but i had to pick up the shipping. I just went to the website, printed out the form and mailed them.
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chevy01234
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Re: Costa Del Mar Warranty?

Postby chevy01234 » Tue Feb 26, 2008 10:41 pm

pstone wrote:LOL, wonder what they would do for a pair of dog chewed....destroyed.....glasses? :lol: :lol: :evil:


Ask duckhunter14 about that I believe he sent in 2 pairs ol duke got ahold of!

:oops: My dad's shepherd puppy got ahold of mine so I will be sending mine in too!
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Re: Costa Del Mar Warranty?

Postby pstone » Thu Feb 28, 2008 12:37 pm

They will fix them????? :?:
chevy01234 wrote:
pstone wrote:LOL, wonder what they would do for a pair of dog chewed....destroyed.....glasses? :lol: :lol: :evil:


Ask duckhunter14 about that I believe he sent in 2 pairs ol duke got ahold of!

:oops: My dad's shepherd puppy got ahold of mine so I will be sending mine in too!
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DUCKAHOLIC
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Re: Costa Del Mar Warranty?

Postby DUCKAHOLIC » Thu Feb 28, 2008 1:04 pm

Kenny Boone wrote:Sent mine back because the rubber on the arms were falling off and they fixed them free of charge, but i had to pick up the shipping. I just went to the website, printed out the form and mailed them.


Same thing here....sent me a brand new pair for 9.00
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Re: Costa Del Mar Warranty?

Postby Hayes » Thu Feb 28, 2008 1:09 pm

I bought a pair about 4 years ago from a sun glass hunt in the birmingham mall and the sales person asked me do I trust him I said I guess why he said watch I said if they mess up you pay. He got his car keys out and started hitting the lense of the pair I was going to buy. When i say hit he was hitting it hard and it never scratched them. He said they were virtually scratch proof and unless something out of the ordinary happend they were pretty much shatter proof and so far he has been right. I have dropped on concrete and ran over with 4 wheeler and lense are still in tact with no scratches
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Re: Costa Del Mar Warranty?

Postby duckkiller » Thu Feb 28, 2008 1:50 pm

580 glass lense's dont like concrete I know that :lol: Well there customer service called me yesterday(less than 12hrs after I filled out the form online) and told me they would take care of them, and since they were so new if I would mail a copy of the recipte they would take care of it for me. Now my old pair is having the same trouble some of you are talking about, they are 4 years old and some of the rubber on the ear piece is coming off. Once I get my new ones back I will be mailing the old ones off to get fixed as well.
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chevy01234
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Re: Costa Del Mar Warranty?

Postby chevy01234 » Thu Feb 28, 2008 3:20 pm

pstone wrote:They will fix them????? :?:
chevy01234 wrote:
pstone wrote:LOL, wonder what they would do for a pair of dog chewed....destroyed.....glasses? :lol: :lol: :evil:


Ask duckhunter14 about that I believe he sent in 2 pairs ol duke got ahold of!

:oops: My dad's shepherd puppy got ahold of mine so I will be sending mine in too!



They will charge you but not near what a new pair costs!
pstone
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Re: Costa Del Mar Warranty?

Postby pstone » Thu Feb 28, 2008 3:26 pm

reckon what they will charge me? They are going to have to replace them....not a useable part on them... :x
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chevy01234
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Re: Costa Del Mar Warranty?

Postby chevy01234 » Thu Feb 28, 2008 3:28 pm

I'm not sure, I haven't sent mine in yet. Mine luckily just the ear pieces were chewed off.

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