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Cypress Gill - Cracked fire box
Posted: Thu Mar 05, 2015 10:54 am
by jdbuckshot
I've had my Cypress grill - Kamado Grill for about 2.5 -3 years
the fire ring recently cracked - and I noticed the other day the fire box is cracked in several places - it would come to pieces if I tried to remove it for a clean out.
anyone ever had any warranty parts replaced on these? I can't get anyone from bayou classic to respond.
Re: Cypress Gill - Cracked fire box
Posted: Thu Mar 05, 2015 11:29 am
by deltadukman
They are no longer carrying that grill and have a limited number of "parts" left. Ill see if I can get one of them to call you.
Re: Cypress Gill - Cracked fire box
Posted: Thu Mar 05, 2015 12:03 pm
by bulldog ducker
It is supposed to have a 5 year warranty. Since they are not carrying the grill are the still going to stand by the warranty?
Re: Cypress Gill - Cracked fire box
Posted: Thu Mar 05, 2015 12:34 pm
by Natty
I ordered the ceramic grill from Lowe's in November and still waiting on it to ship. I went to pick it up and it was chipped all over. Had to order another. I don't know what the deal is but I'm being patient because I got a steal on it.
Re: Cypress Gill - Cracked fire box
Posted: Thu Mar 05, 2015 12:48 pm
by DUCKAHOLIC
yeah take the broken pcs to them they will replace it
Call and speak with Justin.....tell him I told you to call...601-591-1350
Re: Cypress Gill - Cracked fire box
Posted: Thu Mar 05, 2015 1:35 pm
by jdbuckshot